Payment options


We do accept payment by Visa, Mastercard, JCB and other debit/credit cards partnership with PayNow, Inc.

*We only accept payment in credit card/union card currently.

*Our products are count in unit New Taiwan Dollar.

 

 

Kindly remind for oversea customers,

Please pay by credit card/union card and choose 'West Malaysia' or 'East Malaysia' during check-out.

Please choose 'Malaysia' following the bellow 'Country' option.

*The amount charged in your currency will depend on the exchange rate at the time of purchase and any conversion fees charged by your credit card company.

 

Shipping & delivery


 

Delivery time

Taiwan Area

After the order is confirmed, you will receive a notification letter, which means the order is established.

Items will be shipped within 2 business days (excluding Saturdays, Sundays, national holidays).

Malaysia

After the order is confirmed, you will receive a notification letter, which means the order is established. Items will be shipped directly by our international suppliers within 5-7 business days (excluding Saturdays, Sundays, national holidays) to Malaysia.

When the order is shipped, you will receive a shipping notification letter. Items will be shipped to your address within 3-5 business days by our Malaysia logistics partner (excluding Saturdays, Sundays, national holidays).

We may cancel the order previously if the order details are not correct. Please contact us if have any question.

 

DELIVERY METHOD

We only provide shipping to Taiwan and Malaysia. Delivery time slot will be different depend on the courier service customers select.

 

Taiwan Area

Current logistics partner is.

Items will be shipped within 2-3 business days.

Malaysia

Kindly remind for oversea customers,

Please choose 'West Malaysia' or 'East Malaysia' and select country 'Malaysia' during check-out.

Items will be shipped directly from our international suppliers within 8-12 business days, certain area may be different.

Shipping Fee

Peninsular Malaysia: NTD190/kg

Sabah & Sarawak: NTD280/kg

Order tracking


When the order is shipped

1. You will receive a shipping notification e-mail, you may check the delivery status at the 'Shipping Information' button from E-mail.

2. Kindly check the delivery status at the 'Track Order' button at the top left of the website.

3. Or you may request our FB customer service to check for you.

 

Change/Cancel Order

If you have any request on changing or other actions toward order, please contact us through FB or website customer service.

(There's a 'Contact Us' button on the top left of website)

 

FB: Sisko Cosmetics

E-mail: siskocosmetics@gmail.com

Service hour: Monday – Friday (except public holiday) 09:00am-06:00pm

We will reply you ASAP.

Sales & refunds


Return Items

 

*SISKO Customer Service Center

E-mail siskocosmetics@gmail.com

Service hour Monday – Friday (except public holiday) 09:00am-06:00pm

 

 

Exchange Items

We only provide service of return items currently in order to better customers shopping experience.

If you want to make a request on other options, please kindly reorder your items after you Return Your Items through us.

 

 

Malaysia Region:

We do not have provide service of return items due to high costs and complicated oversea shipping process. Please make sure your order items are correct check-out.

 

 

Additional Information

1. Kindly ensure your shipping address is accurate, as we don't allow amendments after your order number is generated.

2. We are unable to deliver to P.O. Box addresses. For university/college campus addresses, your orders can only be delivered to the administration office or mail room.

3. Vouchers given from SISKO only can use once and are not eligible for return and exchange.

4. Results from the use of beauty product above may vary depending upon the individual and will depend on multiple factors, including your age, gender, skin type and condition, use of other products used, health history, lifestyle, diet and others.

 

Privacy


HOORAY!KEEP SAVING WHEN YOU BECOME A MEMBER!

At SISKO, we take your privacy seriously! Please read this Statement of Privacy to be more aware about our policy on collecting, using and disclosing personal information. SISKO occasionally update this Statement of Privacy to reflect company and user’s feedback. We encourage you to review this Statement periodically to be informed of how we are protecting your personal information.

 

Privacy Statement

SISKO treats personal information, such as your name, email address or telephone number as confidential. We promise your personal information will not be disclosed to any third parties. We will not use or sell your personal information to third party unless:

  • Users agreed to share with third party;
  • Users make known to public of their personal information voluntarily and willingly in order to enjoy products or services;
  • Violation of SISKO's Terms of Use, or as otherwise required by the law.

SISKO may use your contact information to send newsletters and other product/service information that you may be interested in. If you no longer wish to receive our emails, you can opt out at any time by clicking the 'Unsubscribe' link.

 

If you have questions about our Privacy Policy, please contact us at:

EMAIL: siskocosmetics@gmail.com

Service hour: Monday – Friday (except public holiday) 09:00am-06:00pm

 

Instructions For Use

SISKO is committed to protecting the security of your personal information. We use password set up by users to help protect your personal information from unauthorized access, use, or disclosure. Users are fully responsible for protecting their password. If users are using public computer, please logout before leaving to prevent disclosure of personal information.

 

Terms

By using this site and providing information as a registered user, you are in agreement with our privacy policy. We are not responsible for the breach of our privacy statement or other contents on websites outside the SISKO domain name.

 

USER TERM

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern SISKO’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'SISKO' or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ or ‘customers’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Taiwan ROC.
 
 

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by SISKO and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of SISKO. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, SISKO takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.